Cookie Policy

Cookies are small data files placed on or accessed through your computer, smartphone, tablet, or other device when you visit a website.

Cookies can help websites:

• Remember users;
• Maintain login sessions;
• Store preferences;
• Maintain shopping carts;
• Improve security;
• Understand how visitors use the website;
• Measure website performance; and
• Support advertising or marketing functions.

Some cookies are set directly by Solo Soles.

Others may be set by third-party service providers whose technology is used on the Platform.

In addition to traditional cookies, Solo Soles or its service providers may use similar technologies, such as:

• Pixels;
• Web beacons;
• Tags;
• Local storage;
• Software development kits;
• Device identifiers; and
• Similar tracking or storage technologies.

For simplicity, this Policy generally refers to these technologies collectively as "cookies."

Solo Soles may use the following categories of cookies.

A. Strictly Necessary Cookies

These cookies are necessary for the website and marketplace to function.

They may support:

• Account login;
• Authentication;
• Security;
• Fraud prevention;
• Shopping cart functionality;
• Checkout;
• Payment processing;
• Session management;
• Form submissions;
• User preferences necessary to provide requested services; and
• Other essential marketplace functions.

Disabling these cookies may prevent parts of Solo Soles from functioning properly.

B. Functional Cookies

Functional cookies may remember choices or preferences to improve the user experience.

Examples may include:

• Saved display preferences;
• Language settings;
• Recently viewed listings;
• Search preferences;
• Marketplace settings; and
• Other personalization features.

C. Analytics and Performance Cookies

Analytics cookies help us understand how people use Solo Soles.

They may collect information such as:

• Pages viewed;
• Time spent on pages;
• Links clicked;
• Search activity;
• Device type;
• Browser type;
• General traffic sources;
• Errors encountered; and
• Website performance information.

We may use this information to improve:

• Navigation;
• Search;
• Product listings;
• Checkout;
• Marketplace performance; and
• Overall user experience.

D. Advertising and Marketing Cookies

If Solo Soles uses online advertising, advertising cookies or similar technologies may help us:

• Measure advertising effectiveness;
• Understand whether users arrived from an advertisement;
• Avoid repeatedly showing the same advertisement;
• Create audiences for advertising;
• Measure conversions; and
• Provide advertising that may be more relevant to users.

These technologies may be provided by third-party advertising platforms. Where legally required, users will be provided appropriate consent or opt-out choices.

First-Party Cookies

First-party cookies are set by Solo Soles or the technology directly supporting SoloSoleShoes.com.

Third-Party Cookies

Third-party cookies may be set by outside providers whose services are integrated with Solo Soles.

Potential providers may include companies providing:

• Website hosting;
• CRM services;
• Payment processing;
• Shipping;
• Fraud prevention;
• Analytics;
• Advertising;
• Customer support;
• Email or SMS services;
• Embedded media; and
• Other marketplace technology.

Solo Soles may use or later integrate services such as:

• GoHighLevel or related website/CRM technology;
• Stripe or other payment processors;
• Shipping providers;
• Google Analytics or similar analytics platforms;
• Google advertising tools;
• Meta/Facebook advertising tools;
• Customer support software;
• Email marketing providers; and
• Other third-party services.

The actual providers used may change as Solo Soles develops.

Third-party providers may use cookies according to their own privacy and cookie policies.

Cookies may be used to remember:

• Items placed in a cart;
• Checkout progress;
• Login status;
• Delivery selections;
• Marketplace preferences; and
• Other transaction-related information.

These cookies may be necessary to complete a purchase.

When users sign into Solo Soles, cookies or similar technologies may help:

• Maintain the authenticated session;
• Recognize the user's account;
• Protect against unauthorized access;
• Remember session preferences; and
• Support account security.

Solo Soles may use cookies or account-based preferences to help remember:

• LEFT or RIGHT shoe searches;
• Shoe sizes;
• Widths;
• Brands;
• Categories;
• Sort preferences;
• Recently viewed items; and
• Other marketplace preferences.

Saved searches associated with a registered account may also be stored in the user's account rather than solely through cookies.

Cookies and similar technologies may be used to:

• Detect suspicious activity;
• Protect accounts;
• Prevent fraudulent purchases;
• Prevent account abuse;
• Verify sessions;
• Identify potentially malicious activity; and
• Improve marketplace security.

Solo Soles may use analytics services to understand aggregate and individual interactions with the Platform.

Analytics may help answer questions such as:

• Which marketplace pages are most useful?
• Which searches are most common?
• Where do users encounter errors?
• How do users navigate through checkout?
• Which device types are commonly used?
• How quickly do pages load?

This information may help Solo Soles improve the website and marketplace.

Solo Soles may advertise through third-party platforms.

Depending on the technology used, advertising providers may collect information about activity on SoloSoleShoes.com and other online services.

Certain state privacy laws may give users the right to opt out of processing associated with targeted advertising, sale, or sharing of personal information as those terms are defined under applicable law.

If Solo Soles engages in practices subject to such requirements, appropriate opt-out mechanisms will be provided.

Where required by applicable law, Solo Soles may provide a cookie banner or preference tool that allows users to manage non-essential cookie categories.

Depending on applicable requirements, users may be able to:

• Accept all cookies;
• Reject certain non-essential cookies;
• Choose cookie categories;
• Change preferences later; or
• Exercise applicable privacy opt-out rights.

Strictly necessary cookies may remain active because they are required to provide requested services.

Most web browsers allow users to control cookies through browser settings.

Depending on the browser, users may be able to:

• Block cookies;
• Delete existing cookies;
• Receive warnings before cookies are stored; or
• Restrict certain tracking technologies.

Blocking cookies may affect website functionality.

For example, users may be unable to:

• Remain signed in;
• Maintain a shopping cart;
• Complete checkout;
• Save preferences; or
• Use certain account features.

Where required by applicable law and technically supported, Solo Soles may recognize legally applicable browser-based opt-out signals, such as Global Privacy Control or similar mechanisms.

The way these signals apply may depend on:

• Applicable state law;
• Technology used;
• User location; and
• The particular data-processing activity.

Some browsers offer a "Do Not Track" setting.

There is not currently one universally adopted technical standard governing all Do Not Track signals.

Solo Soles may respond to legally recognized privacy signals as required by applicable law.

Cookies may be:

Session Cookies

These generally expire when the browser session ends.

Persistent Cookies

These may remain on the device for a defined period or until deleted.

The duration depends on the purpose of the cookie and the service that placed it.

Depending on the technology used, cookies may be associated with information such as:

• IP address;
• Device identifier;
• Browser information;
• Approximate location;
• Account identifier;
• Website activity;
• Search history;
• Marketplace interactions; and
• Advertising identifiers.

For more information about how personal information is handled, please review the Solo Soles Privacy Policy.

Payment providers may use cookies or similar technologies for:

• Payment processing;
• Authentication;
• Fraud detection;
• Security;
• Compliance; and
• Transaction management.

Payment-provider technologies may be governed by the provider's own privacy and cookie policies.

Solo Soles is not directed to children under 13.

We do not knowingly use cookies for the purpose of targeted advertising to children under 13.

Additional restrictions may apply to minors under applicable law.

The technologies used by Solo Soles may change as the marketplace develops.

For example, we may add or remove:

• Analytics platforms;
• Payment services;
• Shipping tools;
• Marketing platforms;
• Advertising providers; or
• Other integrations.

We may update this Cookie Policy to reflect material changes.

As Solo Soles develops, we may provide a cookie preference center or detailed cookie list identifying specific technologies used on the Platform.

That information may include:

• Cookie name;
• Provider;
• Purpose;
• Category; and
• Duration.

Depending on where you live, you may have rights concerning certain information collected through cookies or similar technologies.

For additional information and instructions for submitting a privacy request, review the Solo Soles Privacy Policy.

Solo Sole Shoes LLC may update this Cookie Policy from time to time.

The current version and "Last Updated" date will be posted at SoloSoleShoes.com.

Questions about cookies or privacy practices may be directed to: