Contact Solo Soles
We're here to help.
Have a question about buying, selling, shipping, or your Solo Soles account? Choose the topic that best describes what you need help with and we'll point you in the right direction.
Already have an order or listing? Have your Order ID or Listing ID handy so we can help you faster.
Quick Support Options
Problem With an Order?
If your question involves an existing purchase, accessing the order directly is the fastest way to get help.
Log in, then go to My Account → My Purchases → Report a Problem
Need to Make a Return?
Returns should be requested through the applicable Solo Soles order so we can properly track the request and provide the correct return instructions.
Log in, then go to My Account → My Purchases → Request a Return
Something Doesn't Look Right?
Help us keep Solo Soles safe. Report suspicious listings, prohibited items, counterfeit merchandise, inappropriate behavior, or another marketplace concern.
Use the form below to report a listing, seller, or buyer
Still Need Help?
Send us a message and choose the topic that best describes your question.
Contact Solo Soles
Website
SoloSoleShoes.com
Customer Support
solosoleshoes@gmail.com
Phone
Support is handled via email and the contact form.
Support Hours
Phone Support
Available 24/7
Email & Contact Form
Monday–Friday, 9 AM–6 PM ET — responses within 24 hours
Messages may be submitted anytime. Phone support is available around the clock; email inquiries are handled during business hours.