Solo Soles Accessibility Statement

We are working to design and maintain SoloSoleShoes.com using recognized accessibility principles and best practices.

Our goals include making the website usable by people who may:

• Use screen readers;
• Navigate using a keyboard rather than a mouse;
• Use voice-recognition software;
• Magnify content;
• Have low vision;
• Have color-vision differences;
• Have hearing impairments;
• Have mobility limitations;
• Have cognitive or learning disabilities; or
• Use other assistive technologies.

Solo Soles aims to follow generally recognized accessibility practices, including applicable portions of the Web Content Accessibility Guidelines (WCAG).

Our current design goal is to work toward conformance with WCAG 2.2 Level AA where reasonably practicable.

Accessibility is an ongoing process, and we may continue to improve the Platform as technologies, standards, and marketplace features evolve.

One of the most important features of Solo Soles is the distinction between LEFT and RIGHT shoes.

Solo Soles uses the following visual system:

Color is used as an additional visual cue only.

Solo Soles does not intend for users to rely on color alone.

Every LEFT/RIGHT designation should also include:

• The letter L or R; and
• The written word LEFT or RIGHT.

This approach is intended to reduce ordering mistakes and help users with color-vision differences or other visual disabilities.

We aim to make important website functions operable using a keyboard.

This includes, where reasonably practicable:

• Navigation menus;
• Search;
• Filters;
• Product listings;
• Forms;
• Account controls;
• Buttons;
• Checkout;
• Buyer and seller messaging; and
• Other interactive elements.

Keyboard focus should remain visible so users can identify where they are on the page.

We aim to structure pages so common screen readers and assistive technologies can interpret website content.

This may include use of:

• Meaningful headings;
• Form labels;
• Button labels;
• Alternative text;
• Semantic page structure;
• Descriptive links; and
• Appropriate accessibility attributes.

Seller-uploaded photographs are an important part of marketplace listings.

Where supported by the Platform, Solo Soles may provide or encourage alternative text, captions, structured product information, or other methods to help communicate important information contained in images.

Essential product information should not appear only in an image.

For example, LEFT/RIGHT side, size, width, price, condition, and brand should also appear as text.

We aim to use:

• Readable font sizes;
• Clear typography;
• Sufficient spacing;
• Plain and understandable labels;
• Clear headings;
• Consistent navigation; and
• Appropriate contrast between text and backgrounds.

Users may also be able to use browser or device features to enlarge text or zoom content.

Solo Soles uses color as part of its brand identity and marketplace organization.

We aim to maintain sufficient contrast between:

• Text and backgrounds;
• Buttons and surrounding content;
• Form fields and page backgrounds;
• Interactive elements and surrounding content; and
• LEFT/RIGHT labels and their text.

Again, the yellow LEFT and red RIGHT system will always be paired with written and letter-based identifiers rather than color alone.

We aim to make forms accessible by providing:

• Clear labels;
• Instructions;
• Required-field identification;
• Error messages;
• Correction guidance;
• Logical tab order; and
• Accessible buttons and controls.

This is particularly important for:

• Account registration;
• Seller listing forms;
• Checkout;
• Returns;
• Buyer Protection claims; and
• Contact forms.

The Solo Soles checkout process is intended to clearly identify:

• The item being purchased;
• LEFT or RIGHT side;
• Size;
• Width;
• Price;
• Shipping;
• Taxes, if applicable; and
• Order total.

Before purchase, users may be required to confirm that they selected the intended shoe side and size. This confirmation should be accessible to keyboard and assistive-technology users.

Solo Soles is intended to be mobile-friendly.

We aim to support accessibility across commonly used:

• Smartphones;
• Tablets;
• Desktop computers; and
• Modern web browsers.

Some accessibility experiences may vary depending on the user's device, browser, operating system, and assistive technology.

If Solo Soles publishes video or audio content, we aim to provide appropriate accessibility features where reasonably practicable, such as:

• Captions;
• Transcripts;
• Descriptive text; or
• Other accessible alternatives.

Solo Soles may integrate with third-party services, including:

• Payment processors;
• Shipping providers;
• Mapping tools;
• Analytics services;
• Customer support services;
• Embedded media; and
• Other technology providers.

We do not control every aspect of third-party accessibility. However, accessibility may be considered when selecting and evaluating third-party services.

Solo Soles includes content created by independent users and sellers.

Although we provide tools and guidance intended to improve accessibility, we may not be able to guarantee that every seller-generated photograph, description, message, or listing is fully accessible.

We may improve seller tools and guidance over time to promote more accessible marketplace content.

If you experience difficulty using SoloSoleShoes.com or accessing information, please contact us. We want to understand the problem and, where reasonably possible, provide assistance or an alternative way to access the information or service.

When contacting us, it may help to include:

• The webpage or feature involved;
• A description of the accessibility issue;
• The browser or device being used;
• The assistive technology being used, if any; and
• Your preferred method of contact.

You are not required to disclose a medical diagnosis or disability.

We welcome feedback about the accessibility of Solo Soles.

Accessibility issues may be reported to:

Please include "Accessibility" in the subject line where applicable.

Accessibility is an ongoing effort.

Solo Sole Shoes LLC may periodically:

• Review accessibility;
• Test important user workflows;
• Correct identified barriers;
• Update design practices;
• Review third-party technology;
• Train relevant personnel; and
• Improve accessibility-related procedures.

Solo Soles serves people with many different footwear needs.

Users do not need to disclose:

• A disability;
• Diagnosis;
• Amputation;
• Lymphedema;
• Swelling;
• Orthopedic condition;
• Prosthetic use;
• Brace use; or
• Any other medical circumstance

in order to request accessibility assistance or use ordinary marketplace features.

Solo Sole Shoes LLC may update this Accessibility Statement as the Platform evolves.

The current version will be posted at www.SoloSoleShoes.com.